TechSoup Stock Team

Rebecca joined CompuMentor in 2001 to launch the TechSoup Stock product donation service and has thoroughly enjoyed the excitement of distributing more than 1.5 million products to date. Rebecca brought to CompuMentor extensive general management experience and an appreciation for the needs of nonprofit organizations, particularly around technology. After being the founder and the Senior Vice President for an Internet Service Provider that grew from scratch to serve over 350,000 customers in 1.5 years as well as a management consultant with Coopers & Lybrand for 9 years, Rebecca hoped to find a still more challenging role when she answered CompuMentor's Craigslist ad for her current position - and she has not been disappointed!

Rebecca had formerly been the Treasurer and board member of one of the oldest arts education nonprofits in the Bay Area, The Performing Arts Workshop. Experience in under-resourced for-profit startups and small businesses has come in surprisingly handy in understanding the challenges of managing in the nonprofit world. Rebecca welcomes opportunities to learn about the important work of the nonprofits served through TechSoup Stock, and occasionally finds time to speak and share views on the topics of social enterprise and customer relationship management. One day, she even hopes to be able to say in this bio that she has published and lectured on subjects related to social enterprise and on her insights into how to ensure that 'social' is a part of all enterprises whether for-profit or not. Any spare time left is spent skiing, studying languages and traveling while preparing for a future life in Europe, and enjoying live music.

Roger Abraham is Senior Director of Techsoup Stock, with responsibility for the development, implementation, and operation of our technology donation service. Roger brings a broad background and a wealth of industry experience, including an enterprise software career spanning 20 years with leadership roles in e-commerce, professional services, software development, and strategic marketing.

Outside of work, Roger enjoys tennis, hiking, gardening, home improvement, and generally learning new things. After a long career in the private side of high tech, Roger says he came to TechSoup “to give something back to the community which has given me so much, in a position that provides some real business challenges, and with a group of people who love what they do and seem to share many of my values."

At TechSoup Stock, Bruce's duties include reporting to vendor partners, helping manage inventory, taking customer service escalations, analyzing sales data and forecasting product needs. He has been with CompuMentor for 15 years and has received on-the-job training. Prior to CompuMentor, Bruce worked in restaurants and records stores. He is a professional musician, leading his own groups as well as being a founding member of the Rova Saxophone Quartet (together now for 27 years). He is the father of 3, and husband of one.

Jennifer Beckett is the Associate Director for CompuMentor's TechSoup Stock international program. She has extensive experience consulting with for-profit and nonprofit organizations in the US and South and Southeast Asia. Her areas of expertise include project management, strategic planning, and evaluation. She has an MBA in International Business and an MA in Linguistics.

Stephen enjoys the variety of helping in two aspects of TechSoup Stock: he works with clients through the Customer Service program, and he creates Web content for our Stock catalog pages. He has had mini-careers in several fields: retail, radio, technical writing, and land surveying -- but for over 10 years he has been in nonprofit technical support. He enjoys getting into nature -- hikes, backpacks, bike tours; he leads one or two Sierra Club National Outings backpack trips each year. And many evenings he goes to music concerts, especially folk, bluegrass, world, and jazz.

Scott is the Inventory Manager for TechSoup Stock. He works with TechSoup Stock's partners to keep the product's rolling in. In addition to requesting product, he also helps coordinate the shipment of orders to customers. In his free time, Scott play's competitive volleyball (King's Mountain Fog), reads, and enjoys spending time with his wife, Laura, and two children, Ryan and Megan. Scott has earned a MBA from Pepperdine Unversity and a BS in Applied Economics from the University of San Franciso.

Jodi-lee is a transplanted Australian with a background in installing alarms and selling books. Married for the last decade to wonderful American boy she’s made Northern California her new home, much to the disappointment of the people back home. When not striving to answer emails and forum posts for TechSoup Stock as quickly and informatively as possible she can usually be found MUSHing, voraciously consuming books or messing around on World of Warcraft. Occasionally she even ventures outside her front door, usually privateering for her local SCA group, arr!

At CompuMentor, Patrick is the Marketing Manager for TechSoup Stock. Patrick manages marketing activities and campaigns that inform nonprofits and public libraries about TechSoup Stock's donated and discounted technology products.

Before working at CompuMentor, Patrick has held several marketing and business development positions. Previously, Patrick was Director of Marketing at the Women's Technology Cluster, an incubator for startup businesses, and VP of Marketing at Savage Beast Technologies, a software startup.

During a 10 year "long weekend" in Prague, Czech Republic, Patrick was Marketing Director for Tesco Department Stores and Business Development manager at Pizza Hut, and started 2 small businesses. When not working there he enjoyed travelling the Czech and Slovak countryside. Patrick also had the opportunity to visit virtually every European country, as well as travels in the Middle East and Southeast Asia.

Patrick enjoys digital photography, international travel, Latin/Cuban music, hiking, and indie film festivals. And wants to spend more time in local places like Big Sur, Yosemite, Mexico etc.

Geri recently came to TSS to help manage partnerships.

Francia is a customer service representative mainly focused on Cisco program processes. Her previous work mainly ventured on customer service but is most likely to go to networking soon. Outside of CompuMentor, she is still in the discovery phase.

As part of the Business Systems team, Jessica ("Jess") works with Business and Operations to determine needs and requirements for new program and product implementation, then translates those needs to technical requirements for the Apps team; enhances/improves and troubleshoots Web/e-commerce functionality, Axapta inventory system and Onyx ERP system; supports the Operations team who uses these systems; and has managed the Microsoft product catalog, and many other things.

After many years of working in records stores on both coasts, she began working in technology in 1998. Her passions include music (collecting and listening to all kinds), playing drums, reading (fiction and non-: science, politics, philosophy), softball, bicycling, good food, coffee and beer.

Cameron joined TechSoup in early 2007 and is responsible for managing software donation programs in the areas of finance, and donor/grant management. This involves program development, design and maintenance for TechSoup donation partners such as Intuit, GrantStation, GiftWorks, MYOB and also Adobe. Cameron has an extensive background in program and project management in the private sector, specializing in sales channel management, business development and project management both domestically and internationally.

Jason is responsible for many key financial and operations processes here at TechSoup Stock. His duties include daily internal financial reconciliation, sending all monthly financial distribution reports to our corporate partners like Microsoft and Symantec, and resolving issues and problems related to TechSoup Stock operational flow and data extraction.

Away from work, Jason is a writer who has published articles concerning politics, art, and medical technology. He’s currently working on a screenplay and other writing projects while serving as an active member of the California and National Libertarian Parties. His goals include writing successful feature scripts, completing his law degree, and possibly entering politics.

Tony oversees daily operations of the TechSoup Stock program.

Craig Matoes is the Business Data Analyst for TechSoup Stock. His responsibilities include managing all internal and external data requests, processing data and assisting in report generation. Craig will become an important member to track donation programs and provide better reporting support to our corporate donors.

Craig has worked in many different organizations both in non-profit and private sectors (as a contractor or an employee). He gained solid experience dealing with databases and operations at Charitableway, where he was involved directly to implement a database system for donor and pledge information. At United Way Silicon Valley, Craig served as an accounting/reporting assistant to produce reports for donation payouts. Most recently, he was a contractor to Zoom Systems, down the street, working with the Controller on inventory.

Living in the City, Craig is a man of many interests: music, basketball, water skiing, art creation, video games, movies, travel, politics, and food (cooking and eating)…. The list just goes on. Most importantly, he is not shy of trying new things.

Seanan McGuire is a Customer Service Representative, and spends her days helping both customers and other agents with their customer service needs. Seanan comes from a strong phone service background, having worked every position it's possible to work in a call center; she's also done a lot of volunteer work on a regional level, and made a living as a freelance writer. Outside of work, Seanan still spends a lot of time writing, in addition to doing animal rescue and as much travel as is humanly possible.

Monica Nañez is the Ecommerce Catalogue Coordinator for TechSoup Stock. She assists with the setup and maintenance of programs and products on TechSoup Stock. In addition to working on specific program and product launches, Monica also is involved in working across the catalog and programs to improve consistency.

Prior to working for CompuMentor, Monica designed and launched an ecommerce shopping cart for a local noise control company. Before that, Monica produced Latino film and video projects, a film festival, and started a local chapter of a national non-profit producer’s networking group.

Outside of work, she is interested in independent film and video making; particularly Latino themes and coming of age stories. Other interests include hiking, travel, road trips and camping.

Susan comes to us with a great deal of experience in the non-profit sector. She was most recently at RLG, a nonprofit educational organization, managing relationships with libraries and educational consortia who purchased subscription access to RLG's database resources. She also was product manager for an online cataloging tool, project manager for the redesign of their online statistical reporting system, and advised on the design and functionality of their implementation of the Onyx customer relationship management system. Yes, that’s right, Onyx experience!

Away from the office, Susan spends her time working on a never-ending list of home improvement projects with her husband, Eric and trying to keep up with her son, Jeff, a high school freshman. She loves books, old movies, art museums, and directing amateur holiday productions.

Report reconciliation, payment process, customer service support and soon RMA are some of Olan's job at TechSoup Stock. Has a background in finance (banking operations) and a native of the Philippine Islands, Olan loves the outdoors, nature tripping, hiking, beaches and he cooks, too. Has an interest in photography, singing and is a health enthusiast.

Matt will be supporting TechSoup Stock's marketing program to help continue TechSoup Stock’s growth and further its outreach opportunities.

Before joining CompuMentor, Matt worked as an account executive at NetPlus Marketing, a top 50 internet advertising agency in Philadelphia. He served national brands by creating online marketing strategies and managing the redevelopment a major e-commerce website. Matt has also worked for the Massachusetts Institute of Technology’s OpenCourseWare initiative, helping professors publish their class materials online to benefit educators and self-learners worldwide.

Having recently moved to San Francisco from Philadelphia with his fiancé, Matt enjoys exploring the city – especially if it involves hiking, biking, or sushi.

Raven is a Customer Service Representative with TechSoup Stock, and provides outstanding customer service by assisting the Cisco team with researching and qualifying Cisco and other donation requests.

Raven is a US Air Force veteran who attended BMTS and Technical Training School at Lackland AFB, San Antonio TX, and was Honorably discharged in 1984. She attended college at the University of North Carolina at Pembroke, a Native American college in Pembroke, NC, in pursuit of a BA in Literature and Art.

In her free time, Raven is a Professional Intuitive Reader and Healer and does Tarot and Psychic Readings & Healings for private clients, at parties, and at other venues, such as the New Living Expo and Psychic Faires. She has donated her time and talents to the SF Emergency AIDS/Susan G. Komen Breast Cancer Emergency Fund for their 'Fortune Teller's Ball' charity fundraiser for the past three years, and helps them to raise over $75,000.00 annually for this event.

Raven is also a major social butterfly and community resource for the Bay Area American Indian Two-Spirits group (www.baaits.org), and the local QLGBTI community.

John is the money man at TechSoup Stock. He is also an actor.

Before joining TechSoup, Ricci was a Realtor specializing in senior housing.

Outside of work, her favorite thing to do is go roller skating (yes, she said skate, not blade). She spends a fair bit of time volunteering for Homeless Connect or SF Food Bank. She is a HUGE Tour de France fan (she was in Paris when Miguel Indurain won his first Tour in 1991). In addition, she enjoys exploring new restaurants for three primary reasons 1) meeting new people and continually expanding her social network, 2) experiencing new environments/design element and 3) great food and wine.

Carlos used to be in a band called the Crayons.

At Tech Soup Stock, Marissa is responsible for managing cross-functional teams in the multiple steps needed to evaluate and bring new technology products and services, both donated and discounted, onto the Tech Soup Stock web site. She has worked in both the IT consulting field as well as in Software Product Management for Intuit, one of Tech Soup Stock's corporate partners. She enjoys sports such as skiing and sailing. Marissa also lived abroad in Amsterdam for two years and, after moving back to the U.S., still has a passion for international traveling.

Anne van Schooneveld provides stellar Customer Service at TechSoup Stock. Self-dubbed "Queen of Everything", she strives to solve each customer's dilemma while rocking their world. Outside of work, her interests include photography, traveling, nutrition, vegetarian cooking and celebrating the eccentricities of humankind.

As Customer Service Supervisor, Stephen oversees TechSoup Stock's ever-expanding team of Customer Service Representatives. Stephen started using computers at age 5 - and even then could type more than his 1st grade teacher's Vic 20 could remember. He subsequently earned his first personal computer (a Commodore 64, with 1541 external floppy drive and a cassette tape drive) at the age of six, by helping to teach a class in B.A.S.I.C. programming. His first Word Processor was SpeedScript, which he typed in himself from the pages of 'Compute!' magazine. He has an extensive background in technical support and Network Operations, though he got his professional start doing Graphics Design for a Beverly Hills stationer. Stephen is a writer (and an avid reader!), and spends most of his increasingly limited free time online, producing collaborative interactive fan-fiction in realtime. (Translation: he hangs out on an RPG MUX.).

As a Business Analyst for the TechSoup Stock team, James works to keep our internal systems running smoothly.

In his free time, James loves to travel, study language, drink good wine, and eat fine food. He is an avid reader and a decent cook. He tries to keep fit by hitting the gym several times a week. As an ex-Bostonian, he is also enjoying getting to know Northern California and wondering why he didn't move here a lot sooner. While he has traveled quite a bit, there is no place he’d rather be than San Francisco!

Jovan Watkins, what can be said about Mr. Watkins? He's big...He's sexy...He's BigSexy. After years of having a vibrant career as a runway model for some of todays top designers, Mr. Watkins career was compromised and cut short due to his demanding love affair with KFC chicken. He later found work with Slimfast thinking "YES, This is my way out!" Only to be laid off months later, because "he didn't fit the mold." After a brief bout of depression, and 3 Mickey D burgers later. Jovan, found himself fat, depressed and umemployed, so he had to do something. "Yes...I had to do something." And, then there was a glorious light at the end of the tunnel. TECHSOUP! As a Customer Service Representative for the TechSoup Stock program things are looking up fo Jovan. He assists customers in placing orders, handling loads of faxes to qualify organizations and many other duties. Yes, things are coming together for Mr. Watkins. In closing Jovan only has this to say, "I will survive as long as i know how to love I know I will stay alive I've got all my life to live I've got all my love to give and I'll survive I will survive, HEY, HEY".

Denae Wellman is the devious denouncer of the creepy crawlies infesting TechSoup Stock systems. If you want to learn more about her than you wanted to know, then check out her home page.

Debbie Williams has joined the TechSoup Stock Cisco team as Coordinator, Cisco Cybergrants Administration. She is a native Californian and resides in Campbell. She does not get a chance to visit San Francisco very often and considers herself to be a SF newbie. She hopes to learn more about the city especially where all the great places to eat are located. She is also hopeful of overcoming her long time fear of driving a stick-shift and large hills but this remains to be seen. She is well-traveled having had the pleasure of visiting places like Aruba, Saint Martinique, Mexico, Jamaica, Hawaii, London and several other locations in Europe. She enjoys activities such as gardening, bike riding, hiking, throwing dinner parties and hanging out with her friends. She has also enjoyed scuba diving and at one time owned her own motorcycle. Yep, she is just a rebel in the making!!