Jobs: Global Donor Program Specialist, TechSoup Global
If you are a project or product manager with international interest and a desire to better the world, we may have the position for you! We are seeking a talented, enthusiastic, socially minded individual to expand the offerings of our highly successful technology donation program. You'll also be a core member of a team developing strategies to grow efficiently while maximizing our impact on global civil society. If you are interested in challenging projects, international exposure, and making a difference in the world, this could be the job of a lifetime!
About TechSoup
TechSoup is a nonprofit organization that helps other nonprofits acquire and use technology to better serve their missions. Through our Website, nonprofits will find a broad range of software donated by leading tech companies such as Microsoft, Cisco, Symantec, Intuit, and Adobe, along with content and community resources targeted specifically at a nonprofit audience. Founded in 1987, we currently have more than 150 staff members and an annual budget of about $18 million.
Working with capacity-building partners across the world, TechSoup is actively expanding our program outside the US. We establish partnerships with in-country NGOs to implement TechSoup's highly effective product donation program, while adapting to local business practices, laws, and cultural imperatives. In the process, we're building a global network of partners all focused on empowering NGOs through the effective use of technology. You'll find it a challenging and deeply rewarding experience.
What You'll Do
Working with donors, partners and our internal team, you'll be leading the global expansion of our product offerings. Specific responsibilities will include:
- Working with global partners and internal teams on global product strategy, from market research to pipeline prioritization across geographies
- Leading the process of adding new donor programs and/or expanding existing offerings to our global partners including online catalog management, online content updates, and partner training
- Working closely and leveraging internal team resources including project, implementation, systems, operations, and QA teams
- Creating, improving, and implementing best practices and policies in support of program objectives
Qualifications/Skills:
- Experience with project management and program implementations for multiple programs in multiple countries highly desirable
- Experience and/or familiarity with ecommerce merchandising, electronic product delivery (ESD) and technology all a plus
- Enthusiastic and articulate individual with the drive, initiative, and experience to assume major responsibility for a significant global program area
- Understanding of needs, stresses and requirements of an online sales operation and sales support services
- Experience working with NGOs in one or more countries preferred
- Ability to effectively understand and communicate complex information with a global audience in a culturally sensitive manner, both written and verbal
- A customer service/client management mentality and orientation to work
- Proven experience successfully juggling changing and competing priorities
- Ability to work productively and independently and with a high degree of initiative
- Bachelor's degree or equivalent
To apply?
This position can be either a long-term contract or regular full-time employment. To be considered for this position, please follow these steps:
- Review our Web site at www.techsoup.org/stock/global
- Send a covering email that:
- Addresses your ability to do this work
- Demonstrates an understanding of or commitment to the nonprofit sector.
- Include your resume as text pasted within the body of your email
to: TSSGlobalJobs@compumentor.org
PLEASE NOTE: Resumes sent as attachments will not be opened.
TechSoup is dedicated to creating and supporting an environment of openness, trust, and fun where people's differences are valued and respected, and where people of diverse backgrounds participate fully in our organization. We believe that the diverse cultures and perspectives of our staff will help us better serve our clients. TechSoup is an equal opportunity agency and will not allow discrimination based upon age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation or socioeconomic background.
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